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REPAIR

Our products carry 1 year limited warranty.

Warranty service;
Please call us or email us first. We will send you a UPS return label to have you send back the defective unit. After servicing your defective unit, we will ship it back within 7 working days.

Non-warranty service;
Please email or call us first. We will give you an estimate of the repair cost.

If you need any more service information, please contact us by email at service@venquest.net or call us at (800) 346-6360

OPERATION INSTRUCTION MANUAL

Please click below link to the find instruction manual of your model

SHIPPING

We ship using our company trucks to Northern California retailers.
We use LTL trucking to ship large shipments.
We use UPS to ship small packages.

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